TERMS AND CONDITIONS
At Just Love Stitch, we take great care in our work and are committed in producing high quality products.
Leather is a natural product and all of our bags and belts are handmade. From stitching the cross stitch design to stitching the bag together - everything is done by hand making each product unique. The leather might vary slightly in colour and structure. This only adds character the product and we are sure you will love your Just Love Stitch product.
- We offer a 6 month warranty (from date of purchase, with proof required) within certain conditions and exclusions. If the item, under conditions of normal use, proves to be defective, we will investigate the issue and gladly repair the item if possible or replace free of charge with an equal or similar product.
-The warranty excludes any dames as a result of accidents, including water spills or damages, alteration, repairs done by any other party, transfer of leather dye or misuse.
-If you are not pleased with your purchase we will offer and exchange within 7 days of receipts of your item. The item needs to be in the original condition, in original packaging and not been used.
-Courier cost if for your own cost
-Please note wear and tear on any item will not be accepted as damaged or considered faulty for return or exchange.
PRODUCT CARE
Just Love stitch genuine leather products are created to become more beautiful with age, so you can expect your leather item to change over time.
Here are a few tips in taking care of your leather item:
- The best way to clean your item of built up dirt, is to wipe it with a damp cloth (not wet, just damp) and leave it to dry naturally.
-The leather we use has been treated, but with normal wear and tear, it could dry out over time. Visit any leather shop to get a leather conditioner and rub a small amount on a dry cloth all over, but do use with care.
- Natural leather is not waterproof, and even though all of our leather has been treated by our suppliers, your bag might get damaged if it is exposed to water
-Never use heat to dry that accidental water spills, let it dry naturally after using a dry cloth to immediately soak the water up.